TS
Tammy S

1 reviews | Active since Feb 2023

09 Feb 2023, 09:56

Discovery Keycare plus

I can't believe I've even been on the keycare plus for do long. Never on my life seen such a useless medical aid. The hardly cover anything, the Dr's are so limited and don't seem to care about you. The price you pay for the uselessness is ridiculous! I can't even ever get any of my medicine perscibed. I do all the correct steps, get approved to see a specialist and then they refuse to pay it because I was changing to another discovery at the end of the month, I have already paid for that month and you still Can't give me The service I've paid for. THAT YOU APPROVED. So what, I must suffer in pain for the rest of my life because you cant do what they say. That's like saying you'll Pay someone or offer to give someone money and then 2 weeks later forcing them To give you the money back or saying you'll not be paying them after they have worked. How is that even something. Absolutely disgusted with the service. I paid.. Why have I not received

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Replies (2)
Discovery Health
Discovery Health's reply09 Feb 2023, 10:03
Official
Dear Tammy S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Feb 2023, 12:53
Official
Dear Tammy S

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team