LN
LIEZEL N

1 reviews | Active since Dec 2018

12 Aug 2020, 15:06

DISCOVERY KEYCARE

My mother is a member of Discovery Keycare. She can ONLY use Pharmapress for hypertension as she has side effects from other medication for hypertension (constant cough, swollen feet etc) She is 78 years old but still discovery do not want to pay this medication as it is not on the list. Also note that this is the ONLY CHRONIC MEDICATION she use. Both me and the doctor submitted forms and motivation for this. Now they told me she must go for blood tests to show the side effects. How pathetic is this to ask that an old lady must use the medication again (that do not work for her) and to get the side effects again and then go for blood test to proof this???? Could not believe discovery is asking this from a patient specially with age of 78.

0
Replies (3)
Discovery Health
Discovery Health's reply13 Aug 2020, 07:22
Official
Dear LIEZEL N
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Aug 2020, 14:08
Official
Dear LIEZEL N
 
We’ve made contact to address your query. 
 
Regards 
Discovery Health Servicing Team
LN
LIEZEL N's update17 Aug 2020, 17:00
Reviewer Update
No outcome on this matter yet?