Discovery keep taking extra money from my account. If I could cancel this useless medical aid I would but sadly I can’t and that is why I downgraded it but they did not want me to cause they keep billing me the same amount and I am not using this nonsense

This company is so unfair I don’t know if they are not taking me serious because I’m black or what. It is the second month now since I downgraded my medical aid but they still bill me extra we suffering financially from covid but big companies are still taking our little money. I will go wild on social media and tell people to do not even think of discovery. I even sent them a email all you get is a automated response and nothing happens