RN
Riaan N

1 reviews | Active since Dec 2022

12 Dec 2022, 09:44

discovery just not available

Hey there discovery 30 minutes on your help line still not assistance just please wait? Cannot log in online? My wife has to have a hospital procedure and no readmission possible because you are not available and your tec does not work

0
Replies (3)
Discovery Health
Discovery Health's reply12 Dec 2022, 09:57
Official
Dear Riaan N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
RN
Riaan N's update12 Dec 2022, 14:08
Reviewer Update
that was this morning. I need to get a pre authorisation for my wife who is seriously ill. How does that help her? This is more than a concern

Discovery Health
Discovery Health's reply13 Dec 2022, 16:58
Official
Dear Riaan N

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team