kK
keitu K

1 reviews | Active since Nov 2016

02 Jul 2021, 03:11

Discovery, it's gonna be a long way.

"We are going to send a welcome pack", did it happen? No!

No book, no car stickers, no medical aid cards. Just only premium deductions every month, even added an increase.

I am member because I pay. If something happens to me no one will know I have medical aid because Discovery doesn't take car of it's own.

If its hard to welcome me properly, the stay will be a difficult one.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Jul 2021, 08:06
Official
Dear Keitumetse M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Jul 2021, 12:22
Official
Dear Keitumetse M We have been in touch with you to answer your comments. RegardsDiscovery Health Servicing Team