CD
Christo D

1 reviews | Active since Feb 2015

26 Nov 2018, 08:43

Discovery. it is what we say. its a discovery to find our service.

These people make mistakes. then they tell you it will be rectified. after 3 months nothing is done and then they make it your problem. I refused payment as the service providers did not want to help us. they say the errors cause struggle in payment. after the 3 months they cancelled my membership. after another month of trying they tell me I must reapply.

I have done it but now they want to give me a 3 month waiting period of almost R5000 per month. they say its because of the break in membership. If they have just done their job there would not have been this problem. now I must take the blame.

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Replies (1)
Discovery Health
Discovery Health's reply26 Nov 2018, 10:35
Official
Dear christodreyer

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team