1 reviews | Active since Feb 2010
Discovery is using the Covid 19 to Rip their Member Off!!!
My wife and kids are on the discovery medical aid, on the 29/03/2020 night my wife suffered with a tooth ache so on the 30/03/2020 we booked for her to see the dentist. We went to this dentist for many years with this medical aid but due to the Corona, the dentist now says that he's only seeing emergency patients which is understandable but he also said that discovery is not allowing dentists to claim whether emergency or not, we will have to pay in cash. I tried to argue it as we have been his parents for many years but there was nothing he could do. So we paid cash for the removal of my wife's tooth. To me this was totally unacceptable behaviour from discovery cause especially in this time with the covid, people can't afford to live yet they pay their medical aid. What happens if the member doesn't have the funds to pay in cash. On top of that the patient has limited options due to his or her budget to pay in cash. Where as maybe for instance the person was willing to do a root canal cause the medical aid pays for the procedure but is forced to remove the tooth due to funds. I'm not sure why but in the medical aid monthly fee, we pay for all these benefits. Now since discovery is not allowing all of these procedures and the patients are forced to pay in cash. Were does the patient get compensated. Discovery will this year make a ****ing with all the members paying for benefits that they cannot receive.
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