Discovery is useless stay away they ***** money and inturn puts your health at risk

I can't even get through to anyone I had to be called by the hospital we have submitted motivational proof by the doctor and scan reports and they decline it I've had to go throught the embarrassing and not to mention stress and pain from it possibly being cancerous as it is a tumour in my leg that now the procedure has to be cancelled after submitting all documents and told pending. What if it's cancerous and I was conned into a scheme that I was not aware of this kind of procedure not being covered do you con all your customers I pay R1400 a month and have not skipped payments and hardly I'll in hospital yet such an important possibly life threatening tumour removal is declined by an unlimited hospital plan. I will go to all forms of social media I have been trying to contact the plan myself as this was done by Pre admissions at the hospital last week Wednesday and we only received feedback today my procedure for surgery was booked for tomorrow Tuesday and this is not only painful a scary ordeal and a tumour growing it was embarrassing when the doctors rooms who did not experience this before with the plan to call me and wait for me as they need to cancel. This is ***** and you are con artists playing with people's health and possibly even worse at a point when something serious may happen to someone on plans you con us into