TC
Trudi C
1 reviews | Active since Jun 2019
07 Dec 2020, 09:56
Discovery is useless
I sent through an authorisation timeously for a hospital stay on 20 November. The have now "lost" the authorisation. I've been holding on the phone for 35 minutes and no one answers. They dont want to pay although i have the authorisation number
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
07 Dec 2020, 10:33Dear Trudi C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Dec 2020, 10:33
Official
Dear Trudi C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
08 Dec 2020, 11:03Dear Trudi C
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Dec 2020, 11:03
Official
Dear Trudi C
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
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Trudi C's updateReviewer Update
09 Dec 2020, 11:27The problem has not been resolved. It is unacceptable. Discovery sucks!!!!!!!!!!!!!!!
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Trudi C's update09 Dec 2020, 11:27
Reviewer Update
The problem has not been resolved. It is unacceptable. Discovery sucks!!!!!!!!!!!!!!!
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Trudi C's updateReviewer Update
09 Dec 2020, 11:28the reference for my call is ***
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Trudi C's update09 Dec 2020, 11:28
Reviewer Update
the reference for my call is ***
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Trudi C's updateReviewer Update
09 Dec 2020, 11:32they keep on dropping my calls!!!!!!! been on the phone for half an hour and no luck
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Trudi C's update09 Dec 2020, 11:32
Reviewer Update
they keep on dropping my calls!!!!!!! been on the phone for half an hour and no luck