RH
Ruben H

1 reviews | Active since Jan 2014

27 Apr 2020, 17:15

DISCOVERY is the WORST!!!

WORST SERVICE!!! I did not expect this service for paying more and expecting the best service, but not getting it!!!

The device and app work great for a while but then it did not want to sync on discovery app.

I have tried everything to get it sorted. Deleted it all then reinstall. Cleared all cookies and data. Nothing.

Then for months now Discovery says they are busy work on the problem. How can they be busy working on the problem for months on end? They are not working on anything. This is costing us points on discovery and money.

Only way they get back to me is when I call them. This is not professional.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Apr 2020, 08:33
Official
Dear Ruben H
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 May 2020, 13:57
Official
Dear Ruben H
 
We’ve contacted you regarding your concerns. 
 
Regards 
Discovery Health Servicing Team