Discovery is the ****tiest Medical Aid

<p>I used to have a medical aid with discovery until they simply refused to pay for a radiology that was performed on my son when he was born. I recived an email from bessie an administrator for the Dr who performed the radiology on my son to tell me I have to pay an amount of R1,376 because dicovery rejected it. I called them and I was informed that the incorrect claiming method was used and she needs to claim again in the correct way. I sent her an email advising her of what I was told but she informed me that she used the correct method. she even sent an email to dicovery calims to ask them what was the incorrect method she used which they never answered. that's when I decided to canel my medical aid. I recieved a letter two months down the line from my gyneacologist DR S MOSE that states I need to pay an amount of R1,876 because discovery rejected those claims. firstly, discovery chose that gynea for me and secondly he has a relationship with dicovery hence the refferal so you would think someone like that would know what is covered and what isn't. to make matters worse on the 28th of september 2016 I recieved a call from a lady who said she works for discovery saying I owe discovery around nine hundred and something. I called discovery the following day because the line wasn't that good between me and the lady, I found out that I owe discovery R945.95 for a claim that was approved by them on the 18th of may for a check up with Dr S Mose. then they started sending me emails and sms's saying that If I don't pay that amount I'm going to be blacklisted. An amount that now I have less than 24hours knowing I owe. I even asked why didn't they inform me about this earlier and they claim they sent three letters and I didn't even recieve not even one letter but I did recieve from Dr S Mose and Bessie. I'm so dissapointed from such customer service from a reputable company like Discovery.</p> <p> </p> <p>Digusted customer.</p>