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NiniMthimkulu N

1 reviews | Active since Jan 2017

27 Jan 2017, 08:16

Discovery is not only expensive but their service is disgusting

<p>My experience was not nice at all. I'm not a fighter but I had to yell, scream and beg them to reimburse me my money.</p> <p> </p> <p>I'm still not sure why in some cases they dont pay Dr's direct, why would they say to Dr we will pay the memeber and the memember upon receiving the money from us she/he will to pay the (you) Dr/s when they know very well that I the member will have to run after them trying to get my money back.</p> <p> </p> <p>Whats the point of having them if I will pay the Dr myself mean while I'm still waiting for them to make up thier minds about refudning me.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Discovery Health
Discovery Health's reply27 Jan 2017, 08:57
Official

Dear mother-hen

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team