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ODETTE V
1 reviews | Active since Oct 2011
23 Feb 2016, 15:13
DISCOVERY IS NOT A COMPANY OF THEIR WORD
I ordered 2 extra membership cards from one of Discovery's consultants who personally visited my workplace in October 2015.Her name is Busi and she told me that she was going to be in the area the following week and would drop it off by me personally.It is now February 2016 and I'm still waiting.<br> Early January this year I called the call centre to order the cards again and was told that it would be posted but to no avail.<br> Now I would love to know if I'm supposed go and fetch it myself directly from their offices???
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Discovery Health's replyOfficial
24 Feb 2016, 14:14Hello odettedevos,
Thank you for your comment.
I can confirm that I have tried contacting you but you were unable to take my calls. I have sent communication to you requesting for an address to courier the membership cards to. This address must have someone available during working hours to sign for the delivery of the cards.
Please respond to the communication so that I may arrange for the card to be couriered.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for your comment.
I can confirm that I have tried contacting you but you were unable to take my calls. I have sent communication to you requesting for an address to courier the membership cards to. This address must have someone available during working hours to sign for the delivery of the cards.
Please respond to the communication so that I may arrange for the card to be couriered.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Discovery Health's reply24 Feb 2016, 14:14
Official
Hello odettedevos,
Thank you for your comment.
I can confirm that I have tried contacting you but you were unable to take my calls. I have sent communication to you requesting for an address to courier the membership cards to. This address must have someone available during working hours to sign for the delivery of the cards.
Please respond to the communication so that I may arrange for the card to be couriered.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for your comment.
I can confirm that I have tried contacting you but you were unable to take my calls. I have sent communication to you requesting for an address to courier the membership cards to. This address must have someone available during working hours to sign for the delivery of the cards.
Please respond to the communication so that I may arrange for the card to be couriered.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan