AM
Anthony M

1 reviews | Active since Jun 2015

13 Nov 2019, 11:25

Discovery is making me ill!!!!

You let me complete the ENTIRE "Vitality Age" assessment and then, after completing all the questions, you return the following error: "ACCESS DENIED - You User Profile is not allowed to access this content of functionality". Why could you not have produced this message before I completed the entire "Vitality Age" questionaire????? I'm quickly becoming sick by the mere though of having to deal with your products, your systems and especially your system unavailability. Discovery is making me ill!!!!! Does one need to go on a course or be a rocket-scientist to navigate your website? I'm trying to perform a simple task, like updating my Rewards Partner (i replaced my Woolworths Card) and cannot eve achieve this. Please adopt Capitec's slogan. SIMPLICITY IS THE ULTIMATE SOPHISTICATION"

0
Replies (2)
Discovery Health
Discovery Health's reply13 Nov 2019, 15:34
Official
Dear Anthony

Your concerns are important to us. We will contact you soon to answer your comments. 

Kind regards
Discovery Health Servicing Team 



Discovery Health
Discovery Health's reply15 Nov 2019, 14:43
Official
Dear Anthony

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team