AR
Anna R

1 reviews | Active since Sept 2019

26 Sept 2019, 16:24

Discovery is greedy and *********

Dear Mr Gore I have been with Discovery since 2012, either public or via my employer. I was RETRENCHED last month and my work discovery will end 30 September. On 1 October I will join public discovery and I'm told there will be a waiting period of 3 months during which your consultant tells me that I can use my medical aid only in case of loss of life, loss of organ or limb. Discovery is punishing me for being RETRENCHED. I've had NO BREAK IN COVER, but I can only use my medical aid when DEAD!? This is a disgusting way to make money.This is not ethical.I hope you enjoy the money. Kind Regards Anna

0
Replies (3)
Discovery Health
Discovery Health's reply27 Sept 2019, 08:22
Official
Dear Anna Rheeders

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
AR
Anna R's update27 Sept 2019, 17:57
Reviewer Update
My query was resolved after a lot of frustrationand fighting from my side. Once I turned to social media I was assisted properly. Thank you very much.
Discovery Health
Discovery Health's reply30 Sept 2019, 15:05
Official
Dear Anna Rheeders

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team