TR
Theo R
1 reviews | Active since Aug 2015
14 Sept 2015, 08:52
Discovery is giving me the run around
I used to get my chronic heart medication from my GP without any co-payment whatsoever. Now I have divorced and moved houses and had to change my Pharmacy. Now it turns out that I have a co-payment of 20 %, because I did not use a Designated Service Provider. However my co-payment was close to 60%.<br> I have been in touch with Discovery and they keep giving me the run around.<br> <br> Can you please help. Every time a claim has been put forward the excuse for not paying in in full is that I did not use a DSP. Where did that come from. No hospital or pharmacy seems to be a DSP. Is this another way to increase profits st the expense of their customer.<br> <br> Can you please help me out
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Replies (1)Discovery Health's replyOfficial
16 Sept 2015, 08:26Hello theo1801,
Thank you for your comment.
I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication. Also, they have made provision to offer further support for you in future regarding your next orders.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Thank you for your comment.
I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication. Also, they have made provision to offer further support for you in future regarding your next orders.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Discovery Health's reply16 Sept 2015, 08:26
Official
Hello theo1801,
Thank you for your comment.
I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication. Also, they have made provision to offer further support for you in future regarding your next orders.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
Thank you for your comment.
I confirmed that the MedXpress have been in touch with you and have helped with your concerns and arranged delivery for your medication. Also, they have made provision to offer further support for you in future regarding your next orders.
Should you have any further queries on this, please do not hesitate to contact us directly.
Regards
Jashvir
