MM
Muano M

1 reviews | Active since Jun 2017

11 Feb 2026, 08:59

Discovery is full of disappointments

22 August 2025 my daughter wanga amamukele was admitted at life suikerbosrand hospital heidelberg she was hospitalized for 5 days life suikerbosrand sent a bill to Discovery after wards claim was rejected mind you there are no restrictionson or waiting period on my medical . I got calls/emails that I shud pay the bill from suikerbos I contacted Discovery to find out the reason... Discovery told me a PMA form "they claim they sent to suikerbosrand" was missing the Dr has to sign and send to Discovery i tried calling suikerbosrand they haven't received they don't even know what a PMA form is 5 months of struggle I finally managed to get the pma form from Discovery myself fowarded it to doctor Lee. January I received the signed PMA form from the doctor forwarded it back to Discovery 22 January 2026 since then I never had any communication from discovery, iam getting threatening calls from the lawyers every minute that I should pay the bill by end of Feb 2026 since my daughter went to that went to hospital i have know no peace I thought discovery cares about its customers I was wrong if u thinking of joining discovery think carefully about your decision

0
Replies (3)
Discovery Health
Discovery Health's reply11 Feb 2026, 10:32
Official
Dear Muano P
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
MM
Muano M's update11 Feb 2026, 14:27
Reviewer Update
Can you please drop me an email *** so I can foward the bill maybe you can be able to see what I am talking about discovery called recently they still telling me they dont see the the claim but at first they are the ones who told me it was rejected because DzR Lee didn't fill the PMA forms I am tired I thought medical aid with discovery was going to be a relief ....
Discovery Health
Discovery Health's reply16 Feb 2026, 12:49
Official
Dear Muano P 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team