Discovery is extremely *********

Discovery has such a massive client base but they are SO negligent and *********. I would avoid signing up with them in any capacity because they only focus on responding to compliments but ignore complaints and urgent enquiries. I received calls and emails from someone who posed as a Discovery representative, but it seemed suspicious, and when i enquired about it from Discovery they completely avoided providing clarity. I have received no response despite numerous attempts to alert them of the possible ****, which could affect so many people because they refuse to confirm if the emails are legitimate or not. Their forensics and security departments don’t respond either. Imagine something as sensitive as ***** being overlooked because they have such horrible customer service standards?! They don’t offer any easy form of communication whatsoever, and i have experienced these issues with them for years. They have caused so many issues for my family due to their negligence.