NN
Nhlanha N

1 reviews | Active since Nov 2021

05 Nov 2025, 07:34

Discovery is bad

I initially joined discovery because of the benefits, I am a chronic patient and I was told the option I am taking covers chronic medication now I’m told of a waiting period of 12 months, so I need to pay for the medical and buy my own medication. I am single mother of 2 and work hard to make sure this medical is paid monthly so where am I supposed to get extra cash to buy my chronic medication

0
Replies (6)
Discovery Health
Discovery Health's reply05 Nov 2025, 10:51
Official
Dear Nhlanha N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Nov 2025, 07:37
Official
Dear Nhlanha N

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team
NN
Nhlanha N's update06 Nov 2025, 08:07
Reviewer Update
The only call I received was about that the issue has been escalated and under investigation nobody gave me the answers I need. Why the lies?
NN
Nhlanha N's update06 Nov 2025, 08:09
Reviewer Update
I need answers by today cause I cannot have a medical aid not use it for my health condition
Discovery Health
Discovery Health's reply07 Nov 2025, 12:51
Official
Dear Nhlanha N

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply11 Nov 2025, 17:15
Official
Dear Nhlanha N

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team