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nN
nemangwe N

1 reviews | Active since Sept 2010

22 Mar 2018, 16:46

Discovery is all about the share price.

Medical aid that gives a patient a heart attack. Perhaps if I had life insurance and funeral cover, the medical would treat me better? Discovery is all about the money and share price.

0
Replies (6)
Discovery Health
Discovery Health's reply23 Mar 2018, 08:06
Official

Dear andersi

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

nN
nemangwe N's update23 Mar 2018, 17:34
Reviewer Update
And when will this happen? You sent me an email asking me if I was happy with your response. The NO button does not work.
Discovery Health
Discovery Health's reply27 Mar 2018, 14:54
Official

Dear andersi

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

nN
nemangwe N's update28 Mar 2018, 17:24
Reviewer Update
This is a problem with the HelloPeter.com web site
Discovery Health
Discovery Health's reply03 Apr 2018, 11:36
Official

Dear andersi

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

nN
nemangwe N's update03 Apr 2018, 12:47
Reviewer Update
Bradley phoned. I am happy but I think that Discovery needs to do a lot of member education and make some changes to their system. Reason: members must check every bill. If Discovery pay in full, the member does not check the bill. There are always overcharges by auxi****y services (hospital, pharmacy, physio, dietitian, ortho appliances and many others the patient never saw). If Discovery pay the bill in full, the member does not check what was paid. Members MUST check every bill to stop the *******ion. Due to a severe car accident in 2004, I have had many operations. No doctor has ever over-charged but the auxi****y services jump on the band wagon and send bills for services that I did not receive. Members don't look at the bills unless they need to pay. I want Discovery to force every member to review and verify every payment. If Discovery is paying for medical treatment that the patient did not receive, every member is paying. Only the patient knows. Members must check their bills and contact Discovery if they paid for treatment that they did not receive. I can always find at least one payment that was not valid.