Discovery is a Serial Ethical Failure

On 05/06/2021, my wife and I entertained some guests at our home. Five days later, on 10/06/2021, we were informed that one of them had tested positive for COVID-19. Upon learning this, we immediately arranged for a PCR swab test (the most reliable) in order to assess our own status. We thought this was the responsible, sane thing to do but Discovery obviously has some other ideas, given subsequent events.

The next day, on 11/06/2021, we proceeded to be tested and I submitted a claim to Discovery online, since I had been told at the testing station that the medical aid would cover at least a portion of the testing costs, which came to R1,700.00 in total.

But Discovery is a craven, insatiable maw of avarice, bereft of all decency and conscience in these trying times of COVID-19. Not only did it take Discovery an unacceptable length of time to assess the claim, it also rejected the claim in totality.

Meanwhile, Discovery exercises vile hypocrisy by sending out SMS notifications about how to behave responsibly in respect of COVID-19. Trying to encourage people to behave in a certain way while expecting them to foot the entire bill for responsible action it has itself encouraged is the manipulative conduct of a narcissistic psychopath.

Discovery has sunk to a new low, one from which it will struggle to recover from in our estimation. No doubt, Discovery’s unconscionable handling of this matter will be defended by citing “rules” and “policies” and “procedures” as if such were actually persuasive. Discovery’s clients have ZERO input into such rules etc,, and they are not negotiable. That’s more psychopathic conduct right there, and rigid inflexibility is the hallmark of petty, wannabe dictators.

Besides, we have very little interest in the smug, self-serving bunkum Discovery will no doubt serve up in its futile attempts to defend the indefensible. So don’t even bother contacting us, see? Instead, we will be shopping around for a more accommodating service provider, slim as those pickings might be.