ST
Sheredine T

1 reviews | Active since Jun 2025

04 Jun 2025, 09:30

DISCOVERY IS A MONEY MAKING SCHEME. THEY DONT CARE ANOUT YOUR HEALTH AS A CLIENT.

Discovery is a pathetic medical aid service provider every single time my husband need to be admitted I'm told his authorization needs to go through standards department because he hasn't been on the medical aid for more that a year however I was first told standard departments turn around time is 18 working hours which I adhered to now when i follow up im told its 4-7 working days HOW ? "When my husband is on a catheter and is booked to remove it and get surgery done tomorrow. "

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Replies (3)
ST
Sheredine T's update04 Jun 2025, 09:34
Reviewer Update
They really forget that they are working with people's lives here.

Discovery Health
Discovery Health's reply04 Jun 2025, 10:14
Official
Dear Sheredine T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Jun 2025, 14:12
Official
Dear Sheredine T

We have been in touch with the main member to answer your comments.

Regards 
Discovery Health Servicing Team