PT
Prudence T

1 reviews | Active since Aug 2011

11 Feb 2021, 16:34

Discovery is a money making scheme not a medical aid.

Reference No: ***

What the nonsense is happening with Discovery health. i got sick in November, obviously you start at casualty before being admitted. This money making scheme declined claims summited for my blood test and now i got another claim that i have to pay for the being at casualty. i was transferred to another hospital by Ambulance. what the nonsense is happening that i am supposed to pay for the service provider. We pay so much for medical aid and when it comes to the time when all your hard paid money has to benefit you the claims are rejected to pay their useless employees that never pick up the phone until you make peace to drop the phone.

0
Replies (2)
Discovery Health
Discovery Health's reply12 Feb 2021, 07:33
Official
Dear Prudence
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Feb 2021, 14:02
Official
Dear Prudence
 
Please check your emails for feedback from us.
 
Regards 
Discovery Health Servicing Team