1 reviews | Active since Apr 2017

04 Apr 2017, 20:05

Discovery is a joke

<p>For years I was a very happy Discovery Key Care Member, eventhough people think they are cheap and not a good medical aid, I was extremely happy with their services and never had any problems. I even recommended them to people. After I got retrerenced I lost the privileged of being on a medical aid, but now I am back on my feet and want to join them again. I work as a sales consultant and receive a basic and commission on my sales. Because Discovery Key Care calculate your premium on your salary I would think they would use my basic salary as a structure to work on, as commission is never promised or a fix rate. How would I be able to be on a higher premium calculated on my basic salary and commission? I will not always be able to afford the higher premium. Does it make sense to anyone or is it just me? I have cancelled my application twice because Discovery consultants promise one thing and does the complete opposite. Now I join the rest of the NON Discovery crowd. I will never recommend you to anyone. Bunch of ******* *****ing from the honest man on the street.</p>

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Replies (2)
Discovery Health
Discovery Health's reply05 Apr 2017, 07:25
Official

Dear charlize-gouws

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Apr 2017, 13:07
Official

Dear charlize-gouws

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team