CM
Charmaine M

1 reviews | Active since Jul 2016

24 Apr 2023, 16:19

DISCOVERY IS ***********

I am sick and tired of calling Discovery Health to process payment for a December claim by service provider. You only paid R6 from that claim and now the account has been handed over to legal for a measly R250.

If it’s the code you require from hospital invoice CONTACT THE PROVIDER INSTEAD OF DISMISSING CLAIM AND NOT PROVIDING FEEDBACK.

I called again today reference number ***. If this is not sorted out by this week I am cancelling all products with you.

I also called again in March regarding the same issue reference ***.

SORT IT OUT!!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply25 Apr 2023, 08:28
Official
Dear Charmaine M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Apr 2023, 14:58
Official
Dear Charmaine M
We have made contact regarding your query.

Regards 
Discovery Health Servicing Team