HP
Henk P

1 reviews | Active since Mar 2014

30 Aug 2022, 07:30

Discovery *****ing their clients

When I signed up for my medical aid I was given the best service possible and a great sales pitch. No one could resist. Just one catch, a 3 month waiting period. Now that the period has passed there is a big surprise, a 8% price increase. What the hell??? So I can understand the waiting period, but why the increase the moment I can actually start using the service???

0
Replies (2)
Discovery Health
Discovery Health's reply30 Aug 2022, 10:10
Official
Dear Henk D 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
 
Discovery Health
Discovery Health's reply30 Aug 2022, 12:50
Official
Dear Henk D 
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team