KL
Karen L

1 reviews | Active since Jun 2020

23 Dec 2023, 08:41

Discovery *****ing from their members again

Why are people seemingly unaware of the actions taken by Discovery Health? Understanding their mindset proves challenging. Particularly concerning are recent developments where Discovery advocates for a single primary healthcare provider, asserting superior health outcomes. It raises questions about whether members grasp the underlying motives. Despite paying a premium for private medical care, there's a paradoxical limitation imposed on choosing healthcare providers, accompanied by a 20% surcharge for non-compliance. Surprisingly, this issue isn't drawing much attention from members, potentially influenced by a perceived narrative that prioritizes the notion of superior primary health. It's crucial for members to critically assess such policies, recognizing potential cost-saving motives. A call to awareness and introspection is warranted among the members of Discovery Health.

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Replies (3)
Discovery Health
Discovery Health's reply27 Dec 2023, 06:18
Official
Dear Karen L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Dec 2023, 16:28
Official
Dear Karen L

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

KL
Karen L's update29 Dec 2023, 16:39
Reviewer Update
As mentioned during our conversation, Discovery appears to be a group of charlatans who consistently overcharge their members, cut corners, evade payments at every opportunity, impose copayments, and show no hesitation in implementing exorbitant annual increases. It's a situation of more costs and fewer benefits. If there were a negative star rating, they would undoubtedly be contenders for the highest award in negativity. I remain puzzled as to why members continue to join and support such a ******* institution.