DP
Dorathy P

1 reviews | Active since Jul 2017

09 Apr 2024, 16:09

Discovery in-hospital payment failure. Not honouring payments which were assured to be paid.

Following on from my last review where I had pre-admission to hospital for treatment and I everything should have been settled with the hospital, Discovery was kind enough to settle the majority of the bill. I hace still however received notification of an outstanding amount of R24,177. 71 which was not settled.

The hospital was for psychiatric treatment following severe depression. Discovery failing to fulfil their end and dropping me, whilst everything was submitted in-hospital and I was assured all was fine, has caused me renewed anguish.

:-(

0
Replies (3)
Discovery Health
Discovery Health's reply10 Apr 2024, 07:23
Official
Dear Dorathy P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Apr 2024, 17:14
Official
Dear Dorathy P

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply23 Oct 2024, 14:44
Official
Dear Dorathy P

We have been in contact with you.

Regards 
Discovery Health Servicing Team