DISCOVERY IMPOSSIBLE TO DEAL WITH !!1

How frustrating its become to deal with Discovery, its never easy on the phone with them as they mostly haver staff with bad speaking vices and should definitely be using their voices non a call centre, but discovery refuse to listen to their clients. I'm Diamond Vitality member and worked very hard to keep that level and it's not free. One has to pay extra to take advantage of vitality discounts etc. I'm seriously wondering whether its worth not. Trying to book a flight to London with a multi city stop which one can normally do on their website but there are technical difficulties lately which they are repairing and this digital system has turned into an email quote request that might 72 hours to get a response. NO DISCOVERY TRAVEL , THAT IS NOT GOING TO KEEP ME AS A CLIENT !!!