GM
Gilbert M

1 reviews | Active since Feb 2014

27 Aug 2026, 09:37

DISCOVERY - I WILL NOT BE BUL**** OR THREATENED

Hello Discovery, When I cancelled my medical aid, I didn't receive a direct communication from you as the payer. You took it further to authorise ALEFBET to harass, verbally abuse and make threats. I refuse to engage with them and succumb to their threats. If you want payment from me you will engage me directly as I did when I took medical aid with you. And being charged for cancellation is also ridiculous

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Replies (2)
Discovery Health
Discovery Health's reply27 Aug 2026, 10:09
Official
Dear Gilbert

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Sept 2026, 14:42
Official
Dear Gilbert

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team