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Lynne P

1 reviews | Active since Apr 2018

25 Apr 2018, 06:56

Discovery Hospital Plan *******

Classic Core Hospital Plan is supposed to offer unlimited hospital cover. Be careful because they have a very long list of exclusions. The consultant said the list is too long to send to members. They say procedure should be done in rooms but no specialist in Johannesburg is prepared to do it outside sterile theatre environment.

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Replies (7)
Discovery Health
Discovery Health's reply25 Apr 2018, 07:32
Official

Dear lynne-du-plessis

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Apr 2018, 12:12
Official

Dear lynne-du-plessis

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

LP
Lynne P's update30 Apr 2018, 16:13
Reviewer Update
OK, Bradley says I will be referred for review...Let's see what happens.
LP
Lynne P's update10 May 2018, 20:54
Reviewer Update
HI discovery, remember me? I'm the client of 15,years that you abandoned....I'm waiting to hear from you...helloooo??
LP
Lynne P's update10 May 2018, 20:57
Reviewer Update
Remember people, I injured my eye on a branch while gardening and discovery says sorry we won't cover you...what DOESMY PREMIUM COVER???
Discovery Health
Discovery Health's reply11 May 2018, 07:25
Official

Dear lynne-du-plessis

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 May 2018, 13:31
Official

Dear lynne-du-plessis

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team