DISCOVERY - HORRIBLE SERVICE

So, referring to my previous complaint against Discovery, they actually advised they will contact as soon as resolve the situation, no prevail, we have received NO CONTACT FROM DISCOVERY.

This morning I paid manually at 7h47. At 9h31 my daughter receives an email saying we now owe them R3057 and the medical aid is suspended. Last month I paid R1708, and emailed the proof of payment to ********** who would have allocated the payment to the member. This morning I paid R1356 (the amount I was told would be monthly deducted via debit order), as we have received no communication from Discovery. The two amounts, THAT WAS PAID LAST MONTH AND THIS MONTH, adds up to R3064, guess we don't owe them anything!!!!!!

Luckily all payment confirmations are send to myself and DO I HAVE PROOF OF ALL AMOUNTS PAID TO DISCOVERY.

If we suffer any damages due to Discovery non compliance I will sue the ****t out of them.

Hopefully they will be in contact VERY SOON NOW, or I will have to request an Attorney to write them and hold them responsible for the costs.

****T SERVICE!!! (Excuse the language, but I am very frustrated at this point!!!)