1 reviews | Active since Jun 2016
DISCOVERY HOLDING MEMBERS LIABLE DUE TO NETWORK HOSPITALS NOT BEING EQUIPPED ENOUGH OR UP TO STANDARD
<p>Good Evening Tshepo,</p> <p>Thanks for your reply and help thus far but had some time to process all this and find it *********, unprofessional, selfish and unfair towards myself as a discovery member but even more so to my daughter. When *********** doctors that did not prepare nearly let my daughter die that to me is very serious and the fact that discovery finds that the information is insufficient is an utter insult and disgrace. They speak about my daughter as if she is an ornament.</p> <p>I am not making up some sad story to get away with R6450.00 my network hospital is not equipped according to specialists should something go wrong with the procedure and now I am liable for the hospital hospital not being up to standard, very sorry but that is not going to happen and as hard as you say you tried clearly it was not hard enough.</p> <p>This will be sorted and that Co-payment will be waved no matter how high I must take this matter and what happened at CityMed will not be put to rest just yet. People responsible will be liable just like discovery wants to hold me liable for a network hospital not being equipped well enough or up to the same standard as Medi-Clinic.</p> <p>Do you no that NO Anaethetist in the free state will incubate my daughter without a ENT present, what does that tell you. Do you know that both the Dentist and the ENT refuse to do this procedure at a day clinic or Rosepark so if something should go wrong both these places are not well enough equipped. Dr K Hoek that performed to procedures on my daughter wrote a letter after heard what happened at CityMed that stated no Dr/Specialist is to even try to attempt any procedure what so ever on Lilliana Sousa Freitas if an ENT is not present.</p> <p>Yes I am one individual and discovery is made up of many, but mark my words this that they are trying to get away with is not going to work.</p> <p>This mail is sent to you where by I want a solution no later the Monday 13H00 mid-day, if no solution comes of it I will take it as high as I possible can.</p> <p>Also in this time I will be reconsidering whether to remain a member of discovery or not and maybe cancel my life policy with discovery too. I have been nothing but loyal to Discovery and recommended so many friends and family and when my daughter needs us most this is how they repay her.</p> <p>Shame on you Discovery</p> <p>Your urgent reply on mail will be highly appreciated</p> <p>Regards<br />RJ Sousa Freitas</p>
Hi Ruben1987
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Discovery Health Servicing Team
Hi Ruben1987
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Discovery Health Servicing Team
Hi Ruben1987
We can confirm that we have been in touch with you to address your concerns. Please contact us if you have any other concerns.
Regards
Anil
Hi Ruben1987
We can confirm that we have been in touch with you to address your concerns. Please contact us if you have any other concerns.
Regards
Anil
