Discovery: here to clean out your wallet

I have handed in two claims the past 10 days at the Fourways Intercare discovery bluebox. After asking them about it still nothing has been done. I also havent received my vitality points for those claims. Discovery is always looking for new ways to c.heat customers. We pay and pay and they act all *********** hoping we'd be happy with the below average service they deliver. Discovery medical aid is probably the worst ma in the country. I constantly struggle with claims, dudes its not like you pay for it keep your filthy panties on it comes out of my savings. Your greasy fat fingers dont have to dig in your own wallets. I mean really as if it isnt bad enough you are now even too useless to handle the claims? Why dont you use the blue claim boxes and beat each other within an inch of your lives. That would make me happy and you would help the world be more effective.