JW
Jay W

1 reviews | Active since Nov 2018

30 Nov 2018, 13:49

DISCOVERY HELPED TO GET ME BLACKLISTED - WELL DONE FOR BEING YOUSELVES - USELESS

Discovery helped me get Blacklisted when it was not my fault - Well done Discovery!!!!

So after the below complaint I have had zero feedback from discovery as one can see below and this matter after 5 months cannot be resolved? Is this how discovery put their customers first? See my complaint below to discovery and see their response or lack of....

This is the most difficult company to claim from. I have been so badly mismanaged. I was admitted via er for an emergency and discovery after my operation deem it cosmetic for snoring when it was a life and death reason and they refuse ti pay. 6 months fighting with them and they still refuse even if i have proof. I now am dealing with the ombusman. Bad company who fight payments. Avoid them like the plague. And now they want to be a bank. Oh my goodness. Thats bad news. I wont even go into how badly i have been managed

Discovery responses Official business reply Dear JayCWhall

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards Discovery Health Servicing Team

23 Nov 2018, 10:14 7 days ago Official business reply Dear JayCWhall

As soon as we have finalised this matter, we will send you final feedback by email.

Kind regards Discovery Health Servicing Team

and we still wait and now today I got listed Thank you for doing absolutelly nothing and backpeddling the issue

To say I am dissapointed is an understatement, Discovery, you have been selfish, un-helful and have no interest - the only interest you share is the interest you make on all your money that your keep for yourselves

What a pathetic company you are!!!!

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Replies (5)
Discovery Health
Discovery Health's reply30 Nov 2018, 14:05
Official
Dear JayCWhall

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 

JW
Jay W's update04 Dec 2018, 11:50
Reviewer Update
I have now received this same response, no contact, How is one supposed to believe that Discovery care, you have what appears to be an automated variety of messages and nothing more Pfft - you guys are terrible I have managed to change a friends mind with him joining discovery Him, his wife and 2 small kids now joined Medshield - I feel I need to help as many people as possible not go through what I have
JW
Jay W's update04 Dec 2018, 12:36
Reviewer Update
Boom, My sister is not going with Discovery for her household and new car she just bought but rather outsurance. Hooray, another person spared from Discovery, like a caped crusader, it is my duty to help as many people. BTW, these are legit people, you can have names and ID's if you want
Discovery Health
Discovery Health's reply05 Dec 2018, 11:40
Official
Dear JayCWhall

We have contacted you with regards to your comments.

Kind regards
Discovery Health Servicing Team 
JW
Jay W's update22 Dec 2018, 07:33
Reviewer Update
Again still nothing resolved. A caĺ to say yoy looking into it and then nothing. Pffft. You guys are useless. More great news however. I managed to get my co workers to change her insurance over to outsurance and i will continue. Thats 3 people or families moved from you. I will endevour to save as many pepple from you sharks. Again i will supply you names and numbers of these people i am helping if you would like as they are very real