HB
Hendrik B

1 reviews | Active since Aug 2010

17 Aug 2021, 08:37

Discovery help

My debit order is always going of the 1 of each month. Now my company is paying us later as normal, and I have ask Discovery to change the debit order to the 10 of each month, but they told me if I change it it will go off the 1 with full amount, and the 10 with full amount, so I have to pay twice for it. If I pay late again they will cancel my medical aid. Now if my company is not paying on time, What then #win

0
Replies (2)
Discovery Health
Discovery Health's reply17 Aug 2021, 10:37
Official
Dear Hendrik B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply18 Aug 2021, 17:10
Official
Dear Hendrik B

We have been in contact with you to discuss your concerns.

Regards Discovery Health Servicing Team

Best regards,