AZ
ALLAN Z

1 reviews | Active since May 2013

04 Jan 2026, 13:46

Discovery heath mess up

Discovery have sent out an email that THEY have made errors in processing claims during 2025. It involves about 8000 members and even though they admit they were at fault not the member they are claiming amounts from the members. The amounts are reasonably large. They have not as yet sent their calculations. IN ANY EVENT DISCOVERY HEALTH PAY A FOR PROFIT COMPANY WHICH THEY OWN TO ADMINISTER CLAIMS. THEY MESSED UP LET THEM PAY.

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Replies (2)
Discovery Health
Discovery Health's reply05 Jan 2026, 07:17
Official
Dear Allan Z
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Jan 2026, 14:32
Official
Dear Allan Z

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team