Discovery Healthy with Vitality - Virgin Active is not doing their part for the pandemic

Discovery this is going to become your problem eventually.

I am losing confidence in the way the Virgin Active clubs are managing the covid-19 from preventing a spread within the gyms.

An individual within the Kauai tried served me after throwing food in his mouth and not washing his hands. Then I told him to wash his hands and all he did was rinse them off. I made this complaint to the club.

I have also entered the club once with no one there to take peoples temperatures. No one should be allowed to enter unless this has been done, I mean come' on.

All over the gym, it requests you to put a mask on, unless you are doing vigorous exercise. This is not being upheld, as soon as members enter the gym floors they are taking their masks off, why are the staff not policing this? But what I do see is staff walking in groups of threes telling fat jokes and laughing. Do they not have things to do? Like, clean the gym equipment? Reminding people to wipe the equipment down after using it? Or is Virgin Active just a social place to work?

If we regress back into lockdown restrictions and Virgin active are forced to close their doors for the period, Virgin Active cannot say they did their best to prevent the spread. I am very disappointed with the standards of hygiene and the urgency to help prevent the spread, I expect better. Especially with the number of people using the gym and are within the age group with a high vitality rate, we should be showing them the respect that we will do what we can to ensure they can have as normal of a life as everyone else in the pandemic.

Discovery I dearly hope that you follow up with this and I hope to see some massive changes in the staff's attitude towards the pandemic and hygiene safety.