1 reviews | Active since Feb 2017
Discovery Health/Vitality Cashbacks A S cam
Discovery cheated me out of and paid cashbacks lower than the qualified percentages(25% when It states that I qualified for 34%) over a period of 7 months.
The requested cashback recon for January 2025 was delayed and I had to follow up with them via email and WhatsApp 4 times in 7 days to receive it.
I am furious and have ask Discovery for management to contact me and provide recons for May 2024 - December 2024 only to further delay and tell me that they will come back with the usual automated response in 5 working days.
I demanded to speak with someone in charge of that department and have heard nothing from them. I assure you, if the balance of the cashbacks due to me is not paid, I will take this to the ombudsman or get legal, I assure you.
Please send me the recons from May 2024 - December 2024, I already have January 2025 and it is incorrect. I received 25% back and not 34% which I qualified for.
I also asked for someone in charge/a manager to contact me on my mobile. Why has this not been done?
If this awful service continues, I will cancel my account and go with FNB and their ebucks system.
Please send me the recons from May 2024 - December 2024, I already have January 2025 and it is incorrect. I received 25% back and not 34% which I qualified for.
I also asked for someone in charge/a manager to contact me on my mobile. Why has this not been done?
If this awful service continues, I will cancel my account and go with FNB and their ebucks system.
Regards
Regards
