DISCOVERY HEALTH'S POOR LACK OF CUSTOMER SERVICE

I changed my banking details with Discovery in February 2018 for my monthly premiums to go off and supp**** them with an official letter from the bank. I was advised all was in order. In March and April 2018, my debit orders did not go through. After contacting Discovery, I was told the bank had rejected the debit orders.

On investigating further, I was advised by the bank that, there was no debit order request received from Discovery.

Now, I am being given the run around and my account has been suspended due to Discovery's INCOMPETENCE, in sorting a simple bank change request and i am now unable to access my CHRONIC ASTHMA MEDICATION !!!!!!!!!