Discovery Health...Discover poor service

Item: Discovery Health
Rating: 1
Author: Edward A

More than a week ago i submitted a claim to Discovery, till this day i havent had any feedback from them on wheter the claim is valid or not. i have sent supporting documents as requested etc yet still no feedback.

Funny how people are quick to debit your bank account for their payments but when you claim it takes forever.

Get back to me asap, its a a yes or a no! simple as that.

Membership number:***

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

31 Aug 2023, 10:20

Dear Edward

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply31 Aug 2023, 10:20

Official

Dear Edward

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

31 Aug 2023, 15:21

Dear Edward A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply31 Aug 2023, 15:21

Official

Dear Edward A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Edward A's updateReviewer Update

02 Sept 2023, 07:56

Hi i'm still waiting to be copied in the email tjat you were suppose to send to my service provider, when can i expect this?

Edward A's update02 Sept 2023, 07:56

Reviewer Update

Hi i'm still waiting to be copied in the email tjat you were suppose to send to my service provider, when can i expect this?