DB
Debbie B

1 reviews | Active since Apr 2019

17 May 2022, 10:18

Discovery Healthcare - Shocking Oncology cover service!!!!!!!!

In October 2021 I went to see a dermatologist for my annual check up. She found a ***** mole, did an excision and diagnosed a melanoma. She then referred me to a Plastic Surgeon to remove the melanoma. The surgeon's bill amounted to nearly R8000 and Discovery wont pay because it was removed by a Plastic Surgeon ( who I was referred to)! Even though cancer falls under the Prescribed Minimum Benefit umbrella, they wont reimburse me. I should have just let the cancer spread and cost them a fortune in Oncology fees rather than be proactive and prevent it from spreading. Despite paying them R1000's every month, they will find every excuse not to pay!!! Time to look for new healthcare!!!!!

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Replies (2)
Discovery Health
Discovery Health's reply17 May 2022, 10:36
Official
Dear Debbie B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply17 May 2022, 16:47
Official
Dear Debbie 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team