1 reviews | Active since May 2019
DISCOVERY HEALTH, YOUR EMPLOYEES NEGLEGANCE HAS MESSED UP MY CREDIT PROFILE. THANK YOU!!!!
I have a default judgment on the credit bureau under my name because someone from Discovery Health captured my email address incorrectly over 3 years ago. The above information came to my knowledge recently, when my wife and myself were trying to acquire home loan, only to find out I have been listed.
I called and escalated my query with Discovery to resolve 3 weeks ago, a gentle man by the name of Sakhile Jonas took my query under ***. He took it up himself to investigate the matter and he promised to get back to me, that was over 3 weeks ago, i am still waiting.
To date I am stuck with a default judgement under my name for a debt which could have settled over 2 years ago, had someone from one Discovery Health did their job properly
Even though I have settled the account of note, the default judgement under my name has stood in way of my wife and myself getting our dream home. For the record, I was informed today by the debt collection company that listed me for the above claim, which I never received that there is another claim from another doctor, that is currently sitting them. Luckily they have not listed me for this account yet because I made payment arrangement to settle this account. THANK YOU, DISCOVERY HEALTH FOR MESSING UP MY CREDIT PROFILE
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
i would just like to state that my concern has not being addressed to my satisaction.
my telephone conversation with Gabriel wasnt productive.
i requested that he sent me the letter of apology and the paid up letter that he mentioned in our conversation, he agreed to do so but unfortunately am still wating for those documents.
this is excatly the kind of neglance and bad customer service i am referring to
i would just like to state that my concern has not being addressed to my satisaction.
my telephone conversation with Gabriel wasnt productive.
i requested that he sent me the letter of apology and the paid up letter that he mentioned in our conversation, he agreed to do so but unfortunately am still wating for those documents.
this is excatly the kind of neglance and bad customer service i am referring to
