Discovery Health: Worst medical aid - maternity benefit not working

Maternity Benefit: I am 27weeks 5days now becoming depressed because Discovery Medical Aid not paying gynaecologist consultations for two consecutive months (14 February 2022 and 15 March 15 2022).

After suffering a miscarriage in May 2021, I thankfully convinced my rainbow baby in September 2021, and only became aware in October 2021. Thereafter activated my Discovery Maternity Benefit. I decided to upgrade my Discovery Medical Aid option to Classic Smart Plan in 2022 and was advices to reactive my Maternity Benefit in 2022 since am now on a new plan. The journey with Discovery Medical Aid has been disastrous and incredibly depressing. On my birthday 14 February 2022, I had my gynaecologist appointment, and it was the most beautiful birthday and Valentine’s Day gift to me to hear my rainbow baby’s heart.

Little did I know how incredibly disappointing Discovery Medical Aid is going to treat me and my child. We are depressed, two appointments not paid, no feedback about several emails, calls to the medical aid. I plan to cancel this medical and all other services including life covers I have with this disgusting Discovery.