Discovery Health wont pay for Ritalin under chronic medication.

Item: Discovery Health
Rating: 1
Author: Angela N

I have just put down the phone after chatting with Nolu at Discovery Health. I am heart broken. She has let me know that Discovery will not be paying for my child's Ritalin for the next 7 years and that it does not fall under chronic medication. I thought that we were with the best medical aid that South Africa has to offer but clearly not.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

13 Jan 2020, 11:31

Dear Angela N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Jan 2020, 11:31

Official

Dear Angela N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Angela N's updateReviewer Update

13 Jan 2020, 13:07

Thank you so much for this.

Angela N's update13 Jan 2020, 13:07

Reviewer Update

Thank you so much for this.

Discovery Health's replyOfficial

15 Jan 2020, 10:24

Dear Angela N

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply15 Jan 2020, 10:24

Official

Dear Angela N

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team