CG
Chantal G

1 reviews | Active since Sept 2014

21 Aug 2018, 11:28

Discovery Health will not pay for emergencies

Why does Discovery Health even offer different plans if claiming out is impossible? And how does it make any sense that if a patient is taken to emergencies, they are not covered unless the patient is admitted? What are emergencies for then? I am shocked at the fact that clients pay ridiculous amounts a year (e.g. +R30 000), to only see a percent of it in their "savings" (R5000 per year) and once that "savings" is finished, we have to pay out of our pockets! Where does our money go? Discovery Health is a ****, their jobs are to find any reason not to pay.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Aug 2018, 12:36
Official

Dear Chantal.Greyling

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Aug 2018, 13:40
Official

Dear Chantal.Greyling

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team