DISCOVERY HEALTH Will not pay for a life changing back simulator.

When we first became members of Discovery Health we had piece of mind knowing we are covered by the best Medical aid... My husband had a back operating on the 10th of March 2022. It was all covered by Discovery. Ten days later he suffered 2 severe heart attaches and has aspirated. All was paid. Since 2022 after he was hospitalized for 3 weeks he suffer from the most terrible back pain. We tried everything including physio. He was again admitted to hospital for a stent in his leg where a Specialist Neurosurgeon , a Cardiovascular Spesialist and an Internist Specialist done tests on hom i cluding a MRI. They came to the conclusion that the only option there is to improve his life is a back simulator. He was from September 2023 on a very strong schedule 6 medication with 0% results. We again went to see the Specialist Neurosurgeon and made a appointment for the test implant of the back simulator. Discovery Health Declined it. According to Discovery"s doctors he must first try alternative options. On the decline letter they said that due to the cost of the operation they decided on the alternative treatment. He went for a pain block injections with no results. He is currently employed but due to the severe pain every second of every day he won't be able to continue with his daily tasks. My husband is so depressed currently. We are very disappointed in Discovery Health. They are suppose to look after the Health of their members and increase their changes of a better life but they fail us terribly.