Discovery Health/ Vitality Worst Service EVER!!!!!!

Medical Aid no: ********** 04 (Essential Delta Saver) Vitality No: ********** 624

Good day Discovery, I am utterly disgusted to report the following: We are new members on Discovery Health (Essential Delta Saver) as well as Vitality. Both policies became active from 2018/07/01. On 2018/07/05 My wife took our daughter Alexis to Dr. Zamakidi's just for the Annual health check up as motivated by Vitality, also beceause she has asthma and she previously had to receive medicine on Chronic we had to get the new script from the Dr to apply for Chronic illness Benefit. On the same day I Ivan Burger (Main Member) went to Dischem for the Vitality Health Check and this was completed. At Dischem for this health check I was charged R516.07 2018/07/03. and this was deducted from our MSA????? Dr Zambakides Charged R938.60 yet he falls in the Full network covered Paediatrician lists and This amount were also Deducted from our MSA????? Just for a Prescription??? On the 2018/07/04 My Wife Danielle (Beneficiary) and daughter Alexis went for their healthy checks at Dischem and were charged R435 .19 and R154.48????? Just to have the Health checks done. Again this were deducted from our MSA????? How can all these amount be taken from our MSA just for doing the health assessments and getting the prescription???? This is so wrong......Medical aids should not be steeling from us, and should not encourage health checks if they only want to generate money and empty Discovery members MSA all at once???? Please urgently look into this matter. Today is day 5 on our new Medical aid and all I want to do is change our Medical aid all together!!!!!