QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
15 Jul 2019, 09:14
Discovery Health - Visit to the GP
Good day.
I pay my premium each month without claiming. I got sick on Friday and decided to visit the doctor. Before this consultation my son phoned discovery to make sure that my doctor is still on the network. He was on the network but since changing from Keycare Access to KeyCare Plus they havent made the amendment last year to put my doctor fritz as secondary doctor and dr cassim as primary doctor. Now they are claiming a out of network visit which i refuse because i did change this in swift time and discovery administration neglect to do it so.
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Replies (2)Discovery Health's replyOfficial
15 Jul 2019, 10:24Dear Quinton Henry-Taylor
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply15 Jul 2019, 10:24
Official
Dear Quinton Henry-Taylor
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Jul 2019, 13:01Dear Quinton Henry-Taylor
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply17 Jul 2019, 13:01
Official
Dear Quinton Henry-Taylor
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
