Discovery Health Useless Customer Service Department

USELESS CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!

I requested new medical aid cards in August 2023, only to be told it must be sent to me via the Post Office and be delivered to a street address (which in our area is a non existing service). I had to wait 6 weeks and if I don't receive it I can request for it to be couriered to me. Called again on 2023.10.02 to request it to be couriered. Followed up today (8 working days later) only to be told the delivery time is 6 to 8 weeks!!!! No courier has been arranged as I very specifically requested. Useless, useless, useless service for the expensive premiums they are charging.